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Globitel Returns from Africacom 2015 with Accomplished Results

2015-11-26 - 01:18 GMT


  • Globitel Returns from Africacom 2015 with Accomplished Results

Mobilk - Globitel, a leading telecom and customer care solutions provider, took part in Cape Town’s Africacom exhibition, 17th – 19th of November, that gathers around enterprises and operators from around the world towards one goal: empowering Africa’s telecommunications and IT industries with new and enhanced technologies.

The annual event took place this year in CTICC Cape Town, South Africa, where Globitel presented visitors with its lineup of enhanced and newly uncovered systems catered to increase enterprise revenue, and enhance customer experiences and retention. They had previously announced the availability of live demos and presentations throughout the exhibition.

Fadi Qutaishat, Globitel’s Vice Presdient, Mohammad Farah, Globitel Regional Sales Manager and Fahed Qaramseh, Business Development and SLA, were present in the event to directly meet with the company’s current and potential partners in that region focusing on Africa’s infrastructure developments. The team held pre-arranged 1-on-1 meetings with top decision makers and industry influencers to discuss the potentials of Globitel’s contribution in the region’s technological developments.

Commenting on the company’s African presence, Qutaishat said “Although we already opened an office last year in Tunisia as a dedicated hub into the African market, participating in Africacom is still crucial for us to both receive and provide further insights on the developments of the region. This assists Globitel as a pioneer in enhancing user experiences and enterprise revenues, to work on spot with this region’s partners to achieve the technological goals in Africa.”

Globitel is known for the variety and customization-ability of its telecom (Roaming & VAS) solutions usually catered to serve better end-user experience and increased revenue, and customer care (Interaction Management & Workforce Optimization) technology systems that steer contact center agents towards achieving highest quality of outcome with feasibility. And being a continuously developing ICT/IT market, Africa remains an area that Globitel sees great potential in.

 







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