Latest News

Mobilk.net offered in
العربية

Ooredoo Launches Dedicated Call Centre for Fibre Customers

2017-10-19 - 11:00 GMT
Oman Oman


Mobilk - Empowering users in Oman to enjoy the internet even more, Ooredoo continues to provide Superfast Fibre customers with benefits from its call centre devoted exclusively to their needs. The recently opened contact centre has a full range of inbound and outbound call services, offering solid support to all callers. Ooredoo’s customer service champions are available 24/7 to answer customer enquiries , provide IT assistance, take or process orders. Customers can have any of their Superfast Fibre inquiries answered by simply dialling 1514.

Feras Al Sheikh, Director of Consumer Sales at Ooredoo, said, “When it comes to a service that exceeds expectations, our fibre customers can look no further than our dedicated call centre service. By dialling 1514 they can access a one-stop shop destination for any questions they have. Open every hour of every day, each of our customer service champions are ready to make sure subscribers get the most out of their fibre plans.”

Ooredoo’s Superfast Fibre plans comprise comprehensive, all-inclusive packages perfect for customers wanting added value and extensive benefits when connecting to a fibre network. Plans start at a highly affordable OMR 28 and allow users to connect to a fast and secure network, receive unlimited Ooredoo to Ooredoo fixed minutes, as well as uninterrupted and buffer-free internet.

The company’s fibre services cover a wide-range of areas in Muscat, including Al Hail, Al Khoud, Al Mabaila, Al Manuma, Al Seeb Jadida, Hayy Al Saruj, Sur Al Hadid, Wadi Al Luwami, Ras Al Hamra, the Tilal Complex, Al Ghubra Al Janubiyaa, Al Ghubra Al Shamaliya, and Al Athaiba Al Shamaliya, Darsait, Hamriya, Wadi Kabir, Wadi Adai, Madinat Al-Ilam , Al Qurum, Ruwi and Al Wataya. To view Ooredoo’s coverage map, or find out more about its products and services, head to www.ooredoo.om or call 1514. 




Ooredoo Om

Nawras ('النورس' in Arabic) is a mobile communications provider in the Sultanate of Oman. The services were commercially launched on 16 March 2005 in the market previously occupied by a sole operator Omantel....



    Related News


Service providers

Committed to enriching the digital experience of its customers, Ooredoo announced its latest WiFi boosters device instalment scheme for Fast and..


Service providers

Ooredoo has introduced their New Shababiah prepaid plan, the first of its kind in The Sultanate, offering endless social data. The new service gives..


Service providers

Firmly focused on Oman’s path towards digital transformation, Ooredoo is sharing its view on the implementation of Smart City applications, and the..

   Comments

comments powered by Disqus
Service providers
Latest News

    News Ooredoo Om


Following ambitious plans started in 2017 to successfully deliver 1,000 sites by Q1 of 2018, Ooredoo has continued to raise the bar by expanding its 4G upgrades to over 1,100 locations. As part of its plan to transform the digital experience through their Supernet network, the company’s extensive..






    New Phones


Galaxy J7 Duo
Samsung
Black, Gold, Rose Gold, White
Dual: 13

Desire 12+
HTC
Black, Silver, Gold
Dual: 13

X4+
LG
Violet, Blue
13 MP



© 2018 Mobilk.net All rights reserved.
© 2018 Mobilk.net All rights reserved.
Powered By DevelopWay