Nawras first Omani operator to offer Facebook recharge and payment portal

Mobilk - Nawras is introducing a new way to recharge and settle bills through the popular social networking site, Facebook. Another Nawras first in Oman, prepaid customers can now access MyNawras through their Facebook account to conveniently buy credit while postpaid customers can pay their bill online using a locally issued credit card or Bank Muscat debit card.

This latest payment channel joins a long list of options for Nawras customers who can use self-service machines, recharge cards, electronic vouchers, credit transfer, OIFC, and MyNawras on the company’s website.

“We are very excited to unveil this new payment channel,” said Ammar Al-Lawati, Nawras Senior Product Manager - Finance. “This is a reflection of the company’s commitment to making life easier for customers who are buying, paying or using our services as well as looking for assistance. Nawras is not only first in Oman to offer this convenience but also probably first in the region to offer this convenient service.”

To take advantage of this new tool, customers simply visit the Nawras Facebook page and click on the MyNawras tab next to Customer Care, Offers and Careers tabs. A quick and simple registration gives immediate access to the payment channel.

Nawras customers can also use the service to recharge accounts for friends and family or to pay bills of other Nawras customers. For instance, one customer could easily take care of all the accounts in their family. Likewise, the owner of an SME would find the service useful to ensure that communication flows smoothly in their business.  

Nawras Director of IT & Information Systems Management, Abdulaziz Jaafar, said, “We continue to provide one-of-a-kind technological services to make communications easier and simpler to use. The new Facebook payment portal is a great one click step for customers to get closer and stay in touch without the need to go and pay or recharge personally. We will continue to seek the latest and friendliest technologies to enhance the Nawras customer experience.”

The new service reflects the way Nawras has embraced social media, recognising it as an important tool to engage with customers. In 2012, the company was shortlisted in the prestigious PR Daily Digital & Social Media Awards for Best Use of Facebook.

Nawras is Oman’s customer friendly communications provider, doing more to enrich the customer experience and constantly exploring new areas of telecom technology to enhance its services