Batelco Launches e-Billing - First Service in the Kingdom

Batelco, the Kingdoms' leading telecommunications company, has announced the launch of e-billing as part of its ongoing service enhancements. Batelco is the first company in the Kingdom to offer to send electronic bills directly to their customers’ email accounts.

"e-Billing is a crucial step in taking the lead in serving our customers electronically," said Batelco Group General Manager Media & Government Relations Ahmed Al Janahi.

'e-Billing' is simply about receiving your bills online instead of through the post. The free service allows customers to access their bills at anytime online as well as receiving their monthly bill directly to their email account. Customers also have the option to pay the bill through the e-Billing site - by credit or debit card.

"We have introduced e-Billing to meet the demand from customers. This has been one of the most heavily requested services due to the increasing popularity of electronic services which are easy to use, convenient and additionally environmentally friendly," said Mr. Al Janahi.

To activate e-Billing visit http://www.e-services.com.bh click on the link for e-Billing and follow the directions. To stop receiving a paper copy of your bill through the post, it is also necessary to disable your copy by ticking the box ‘stop printing bills' on the same e-Billing page. Unless customers disable their paper bill, they will continue to receive a copy in the post as well as to their email.

For customers who have not previously used Batelco's e-Services is it necessary to register with a user name and password – once only.

"This is just one step in our ongoing improvement of e-services. We have recently redesigned the look and feel of the e-services page to make it very clear and user friendly. We urge all our customers to check it out and join us in our efforts to 'Go Green'," added Mr. Al Janahi.

Batelco continues to be a leader of innovate technologies and is working tirelessly to deliver world class products and services supported with excellent customer care.

August 2,2009