Zain Bahrain creates new service

Zain Bahrain has once again proved its commitment to people with special needs by joining forces with the Bahrain Deaf Society and training a member of the hearing-impaired community to take his place alongside other service professionals in the Zain Bahrain Video Call Center.

This effort is the first time that an organization in Bahrain is providing a customized communications service to meet the needs of the hearing-impaired, using superior technology to tie together visual aids to communicate with these customers.

Zain Bahrain’s Customer Support manager, Ms. Fatima Dhaif said: “This is a major step forward towards integration of people with special needs into our society. The hearing-impaired can contribute richly to society and we are delighted that with the co-operation of the Bahrain Deaf Society and our leading-edge technology, we are able to open new communication channels for the hearing-impaired through our Video Call Center.”

She pointed out that Zain Bahrain’s rich suite of products and services include MMS, video telephony and internet services that offer the hearing-impaired an unmatched visual access to the world of telecommunications.