Latest News

Mobilk.net offered in
العربية

Nawras celebrates award of ISO 27001 certification for IT Department

2012-01-17 - 10:40 GMT
Oman Oman


  • Nawras celebrates award of ISO 27001 certification for IT Department

Mobilk - Nawras, Oman’s customer friendly communications provider is delighted to be announcing the achievement of ISO 27001 certification for a further three units within its IT department. This is confirmation that all information handling, processing and storage by Nawras is aligned to ISO 27001 standards ensuring security and consistency.  

 

IT systems support all the critical services offered to Nawras customers and provide a professional performance in capacity planning and incident handling. In February 2011 Nawras was awarded the ISO 27001 certification for its IT help desk and MyNawras customer portal.  By December, the three departments of IT Management, IT infrastructure and IT Change had also been recognised as being in line with ISO 27001 standards.

 

“This was a great example of teamwork,” said Abdulaziz Jaafar, acting IT Director. “It is a fantastic achievement for our IT team to have received two ISO certificates in the same year. Like the rest of the company, we are dedicated to the implementation of the best standards and practices in the market so we can deliver caring, excellent and pleasingly different services to our customers.”

 

Customers benefit from these IT systems which are linked to sales, the multimedia contact centre and the Nawras website as well as self service payment and recharge machines. The ISO 27001 certification confirms that systems are handled in a highly secure manner with effective controls in place for the processing, storing and managing of all customer data.

 

Systems are constantly being reviewed at Nawras as part of an overall commitment to strive for excellence and to look for new ways to further improve customer experience in every area of the business. 

 

 

 

An award winning company, Nawras is dedicated to making telecommunications easier, more versatile and always a rewarding experience.





Ooredoo Om

Nawras ('النورس' in Arabic) is a mobile communications provider in the Sultanate of Oman. The services were commercially launched on 16 March 2005 in the market previously occupied by a sole operator Omantel....



    Related News


Service providers

Ooredoo has recently been awarded with the International Organization for Standardization (ISO) 31000:2018 Enterprise Risk Management (ERM)..


Service providers

Marking the 52nd National Day and as part of its community engagement initiatives, Ooredoo launched a roadshow to celebrate the joyous occasion with..


Service providers

Celebrating Oman’s 52nd National Day with its customers, Ooredoo will be offering 52 GB Social Data to Hala (prepaid), Shahry Endless and Omanuna..

   Comments

Service providers
Latest News

    News Ooredoo Om


Ooredoo is giving Hala prepaid customers 10GB of data to chat, share, post and snap all day long for just OMR 2 with the new Sabbahi plan. Enjoy 8GB of night-time data available from 11pm-8am, and a further 2GB to use during the rest of the day for a 24 hour period, giving the ultimate combination..






    New Phones


Galaxy Tab S7
Samsung
Mystic Black, Mystic Bronze,
Dual : 13



© 2022 Mobilk.net All rights reserved.
© 2022 Mobilk.net All rights reserved.
Powered By DevelopWay